Tech Life: Will AI replace call centre workers?
We speak to the man who says AI will create call centre jobs – rather than replace them.
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We speak to the man who says AI will create call centre jobs – rather than replace them.
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The struggling genetic testing company 23andMe says it will cut 40% of its workforce, or 200 jobs, as it fights for survival. The once-popular DNA-testing site will also halt work on therapies it was developing. Last year, the company said hackers had managed to gain access to personal information of millions of its users. 23andMe’s…
Edith Yeung, general partner at Race Capital, and Larry Aschebrook, founder and managing partner of G Squared, speak during a CNBC-moderated panel at Web Summit 2024 in Lisbon, Portugal. Rita Franca | Nurphoto | Getty Images LISBON, Portugal — It’s a tough time for the venture capital industry right now as a dearth of blockbuster…
Elon Musk on stage before Republican presidential nominee former President Donald Trump speaks at a rally at Madison Square Garden in New York, NY on Sunday, October 27, 2024. The Washington Post | The Washington Post | Getty Images Elon Musk spent $44 billion to buy Twitter, now known as X, and at least $130…
Two months before Election Day, a photo of singer Elton John in a pink coat with the letters “MAGA” on it surfaced on social media, suggesting the global superstar had endorsed former President Donald Trump. But the photo wasn’t real. It’s the latest in a series of images and videos created using artificial intelligence that…
Getty Images In July a botched software update caused chaos for the airline industry worldwide When the CrowdStrike software bug bricked 8.5 million computers around the world on 19 July, some of the first people to notice the effects were air travellers. Anthony Bosman, an academic at Andrews University in Michigan was trying to board…
As New Yorkers experience flash floods and severe thunderstorms, NYC emergency officials have begun using drones for the first time as an early weather warning system. The drones are an addition to other forms of emergency messaging, including social media and text alerts. Source link